There's different ways to drawdown. If the form is to tell them how you want to take the money out you might be ok but my friend has always spoken to them to get the correct form then filled it in and sent it back.
I've not done any withdrawals, I use it as a long term savings account.
ive downloaded a form to nominate a bank, but I was hoping I could get some money online rather than via a phone call, last time I must have been at least 1/2 an hour..oh well never mind
This is what I have received from HL in the past. I think they have a legal obligation to provide this illustration.
I have sent a request for this through the message facility in my (OHs) account. You can phone for the paperwork but my voice is a bit high 😂😂.
“Each time you crystallise money in your pension and take a lump sum payment there is a formal procedure to follow.
Before we are able to do this, we must provide you with a personal illustration, which I have sent to you in the post, and which we would ask you to read carefully. It shows the potential effect, on your fund, of your chosen income withdrawals in combination with different assumptions for investment growth and charges over time. It is a projection of what may happen; however what you actually receive might be different depending on the investments you choose, how they perform and how much income you take.
Enclosed with the illustration will be a set of Risk Questions you must answer, which highlight the risks with taking lump sums from your pension. These can be completed and returned by post, or you can call us on 0117 980 9940 to complete them over the telephone. Once completed, we will be happy to send you the necessary application form in order to proceed.”
From memory they have included the application form with the illustration/risk assessment form so you can send it all back together.